Frequently Asked Questions
Everything you need to know about your luxury fashion experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.
How do I determine my correct size?
Each product page features a detailed size guide. Since we curate collections from various international designers, we recommend checking the specific measurements provided for each garment.
Are the products on Dolce Vita Hub authentic?
Absolutely. We guarantee 100% authenticity for every item we sell. We work directly with brands and authorized distributors to ensure premium quality.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my shipment in real-time?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.